What Is Made-to-Order Clothing? How Ordering from Our Atelier Works

Made-to-order clothing is made after you place your order, rather than produced in advance and stored in a warehouse. At ALISADUDAJ*, every piece is made to order in our atelier in Albania. Here is what that means and how ordering works.

Why made to order?

Overproduction is one of fashion's significant sources of waste. Making each garment once it has been chosen reduces the need for excess stock and allows time for careful finishing and handwork. You can read more on our Sustainability page.

How ordering from our atelier works

1. Choose your piece and size. Our garments are offered in sizes XS to L. Use the Size Guide to compare your bust, waist and hip measurements.
2. Place your order. Production begins once your order is placed.
3. Production. Production time for most pieces is 3 days. The HAND-EMBROIDERED BLACK WRAP DRESS takes 5 days because of its extensive hand embroidery.
4. Processing and dispatch. Orders are processed within 3 business days, Monday to Friday, excluding public holidays, and are dispatched from Tirana, Albania.
5. Delivery. International orders ship with DHL Express. You will receive a tracking number once your order has shipped. Customs fees, import duties and taxes may apply depending on your country.

See Shipping & Delivery for estimated delivery times by destination.

What about returns?

Because all clothes are made to order, all sales are final. If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, under the conditions set out in our Refund Policy. If you believe you have received the wrong item, email customer@alisadudaj.com.

Made to order is not the same as made to measure

Made to order describes when a garment is produced; made to measure describes how it is sized. Learn the difference in Made to Order vs Made to Measure.

Have a question before ordering? Visit our FAQ or contact us.